Warranties and Defective Products

Legal Warranty in Spain

Since January 2022, the legal warranty for products in Spain is 3 years (previously 2). This applies to all new products purchased from a professional seller.

What Does the Warranty Cover?

The warranty covers any lack of conformity existing at the time of delivery:

• The product doesn't work as advertised
• It doesn't meet agreed characteristics
• It's not suitable for normal use
• It doesn't have expected quality

Your Options as a Consumer

When a product fails within warranty, you have the right to choose between:

1. Repair of the product
2. Replacement with a new one
3. If neither is possible: price reduction or contract termination (refund)

Key Deadlines

• 3 years legal warranty (new products)
• 1 year for second-hand products (agreement between parties)
• First 2 years: the defect is presumed to have existed at delivery (burden of proof reversal)

What Does the Warranty NOT Cover?

• Damage caused by consumer misuse
• Normal product wear and tear
• Defects the consumer knew about when purchasing