Consumer Warranties in Spain after RDL 7/2021 (Directive 2019/771)
Key changes: 3-year warranty (was 2), 2-year presumption of pre-existing defect (was 6 months), and coverage of updates in products with digital elements.
Remedy hierarchy: first, conformity remedies (repair or replacement at consumer's choice); second, price reduction or contract termination if conformity remedies fail or are disproportionate.
Limitation period for the conformity action: 3 years from consumer's knowledge of the defect. Commercially agreed shorter guarantees conflicting with these minimums are void.
Lexiel finds ECJ and Supreme Court decisions on product conformity, calculates warranty and action deadlines, and drafts extrajudicial claims and applications.